Shipping and Return Policy
Thank you for shopping with us. We are committed to providing a seamless and premium experience from the moment you place your order to the moment it arrives at your door. Please read through our shipping and returns policy below, including our 90 day money back guarantee for your complete peace of mind.
SHIPPING INFORMATION
Order Cut Off Time
All orders placed before 9 pm will be dispatched for next day delivery.
Orders placed after 9 pm will be dispatched the following day.
Delivery Schedule
We deliver next day, 7 days per week.
Delivery Costs
United Kingdom
Free next day delivery on all orders.
Overseas
Flat rate shipping of £9.99 on all international orders.
Delivery Times
United Kingdom
Next day delivery on all orders placed before 9 pm.
Overseas
Delivery times vary by destination and will be shown at checkout.
Tracking
Once your order has been dispatched, you will receive an email with tracking information so you can follow your parcel’s journey.
RETURNS AND EXCHANGES
We want you to be completely satisfied with your purchase, which is why we offer a simple and transparent returns process.
90 Day NAD+ Money Back Guarantee
We are confident you will see a measurable increase in your NAD+ levels. If your NAD+ does not increase after 90 days of consistent use, we will give you a full refund. No questions asked.
To qualify, simply provide your baseline and follow up NAD+ test results within 30 days of completing the 90-day period. If there is no improvement, we will refund your first subscription purchase.
Return Process
To start your return, contact our Customer Service team at hello@mutolongevity.com. We will provide you with return instructions.
Condition of Returned Items
All returned items must be in their original condition, unused and in the original packaging. We reserve the right to refuse returns if items appear damaged or used.
Refund Process
Once we receive your return, we will process your refund within 3 to 5 business days. The funds will be credited back to your original payment method.
CONTACT US
If you have any questions regarding shipping or returns, please get in touch with our Customer Service team.
Thank you for choosing MUTO.