Shipping and Return Policy
Thank you for shopping with us. We are committed to providing a seamless and premium experience from the moment you place your order to the moment it arrives at your door. Please read through our shipping and returns policy below, including our 90 day money back guarantee for your complete peace of mind.
SHIPPING INFORMATION
Order Cut Off Time
All orders placed before 9 pm will be dispatched for next day delivery.
Orders placed after 9 pm will be dispatched the following day.
Delivery Schedule
We deliver next day, 7 days per week.
Delivery Costs
United Kingdom
Free next day delivery on all orders.
Overseas
Flat rate shipping of £9.99 on all international orders.
Delivery Times
United Kingdom
Next day delivery on all orders placed before 9 pm.
Overseas
Delivery times vary by destination and will be shown at checkout.
Tracking
Once your order has been dispatched, you will receive an email with tracking information so you can follow your parcel’s journey.
90 DAY MONEY-BACK GUARANTEE
We believe in MUTO. And we think once you try it, you will too. But we know that trust is earned - so we've made it easy to give MUTO a genuine chance without any financial risk.
How It Works
Your first subscription purchase is fully protected by our 90 Day Money-Back Guarantee. If your NAD+ levels do not increase after 90 days of consistently taking MUTO, we'll refund you in full. To qualify, you need to provide a baseline and follow-up NAD+ test results within 30 days of completing the 90-day period.
The Process
- Email us at hello@mutolongevity.com within 90 days of receiving your order.
- Include your name, order number and NAD+ results.
- We'll confirm receipt and process your full refund to your original payment method.
What's Covered
- Your first subscription purchase of MUTO.
- The refund covers the full subscription purchase price.
What's Not Covered
- Shipping and delivery costs are non-refundable.
- One guarantee claim per customer.
- MUTO purchased through third-party retailers is not covered by this guarantee - please contact the relevant retailer directly.
CONTACT US
If you have any questions regarding shipping or returns, please get in touch with our Customer Service team.
Thank you for choosing MUTO.